Scott Penner, founder and owner of Steinbach Pharmasave:

"We've been using Phone Fence for texting since the day we opened in 2022. It has been a game changer for our customer service.

The time we save by answering texts instead of listening to voice messages pays for the Phone Fence subscription every single day.
It's rare to find something in a business that both saves money and that customers prefer. Our customers love it. Being able to tell them to just text our landline is very convenient.

I love it because I can answer critical questions on my mobile phone at home if necessary, and hand it off to employees on the computer during business hours.
Texting on the computer instead of a mobile device is a no-brainer. We can type faster and send screenshots to explain things very easily.
I don't know how we ran a pharmacy before texting, but I wouldn't want to go without it!"